Privacy Policy

Versions: V1.0-19/02/2026

1. Purpose

This Privacy Policy explains how Legacy Building WA Pty Ltd (“Legacy Building”, “we”, “us”, “our”) collects, uses, stores, and discloses personal information, and how you can access or correct your personal information.

2. What personal information we collect

We may collect personal information including:

  • Name, phone number, email address, and postal address

  • Project/site address and information relevant to your enquiry or project

  • Information you provide via enquiries, forms, meetings, and correspondence

  • Contract and project administration information (for clients)

  • Invoicing and payment-related records (where applicable)

  • Website usage information (see Section 7)

We generally do not need sensitive information (such as health information). If we ever need to collect sensitive information, we will only do so where lawful and reasonably necessary.

3. How we collect personal information

We collect personal information when you:

  • Contact us by phone, email, website enquiry, or in person

  • Request a quote/estimate or engage our services

  • Enter into a contract with us

  • Use or interact with our website

We may also receive personal information from third parties involved in a project (such as architects, designers, engineers, consultants, or certifiers) where relevant and authorised.

4. Why we collect and use personal information

We collect and use personal information to:

  • Respond to enquiries and provide quotes/estimates

  • Deliver building services and manage projects from pre-construction through completion

  • Coordinate suppliers, subcontractors, consultants, inspections, and deliveries

  • Communicate with you about your enquiry or project

  • Meet legal, regulatory, insurance, and record-keeping obligations

  • Improve our operations, website, and advertising performance

5. Disclosure of personal information

We may disclose personal information only where reasonably necessary, including to:

  • Suppliers, subcontractors, and consultants engaged to deliver a project

  • Professional advisers and service providers (e.g., IT, cloud storage, accounting, legal, insurance)

  • Government agencies, regulators, or other parties where required or authorised by law

We do not sell personal information.

6. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes restricting access to authorised personnel and using secure, password-protected business systems (including email and cloud storage).

7. Website, cookies, analytics, and advertising

Our website may use cookies and similar technologies to help it function and to measure performance. We may use analytics and advertising tools (such as Google Analytics and Google Ads conversion tracking) to understand website usage and marketing performance.

These tools may collect technical information such as your IP address, device type, browser type, pages visited, and actions taken on the website. You can manage cookies through your browser settings.

8. Overseas disclosure

Some service providers we use (such as email, cloud storage, analytics, and advertising platforms) may store or process data outside Australia. Where this occurs, we take reasonable steps to use reputable providers and apply appropriate safeguards.

9. Retention

We keep personal information only for as long as required for the purposes described in this policy, including legal, regulatory, insurance, and contractual requirements. When no longer required, we take reasonable steps to destroy or de-identify the information.

10. Access and correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate, out of date, incomplete, or misleading. We may need to verify your identity before processing requests.

11. Complaints

If you have a privacy concern or complaint, please contact at admin@legacybuilding.com.au. We will respond within a reasonable timeframe and work to resolve the issue.

12. Changes to this policy

We may update this Privacy Policy from time to time. The current version will be published on our website and the effective date updated.